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O. Glossary

Terms to help the reader understand the content of the blog better ISG - Indian School Al-Ghubra, the collaborator on this project....

7. Impact & Feedback

Presentation of Insights and Conversations with those at the helm of activities - The Principal and the Advisors to the Library The...

6. Crafting Insights

Sense-making to craft inspiring and motivating statements to fuel innovation Note to Self Insight statements portray opportunity and...

5. Designing Empathy Experiences

Putting myself in children's shoes to gain a more visceral understanding of the library experience Note to Self: Focus on self and be...

4. Interviewing

Building rapport & going deeper to understand children's innate behaviour and needs Note to Self Making your interviewee feel comfortable...

3. Identifying Extremes

Broadening my horizons to nudge bold and new ideas by learning from extreme perspectives Note to Self Stretch your thinking to identify...

2. Observing

Listening with my eyes to understand what the school's middle-school children truly value and care about. Note to Self Cultivate a...

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